Welcome to the New Reputation Economy
Have your heard? Nearly 9 out of 10 (88%) prospective patients trust online reviews when selecting a new doctor. Currently 3 out of 4 consumers do not trust ads. The world has turned to online reviews when it comes to deciding who they should do business with. This new behavior has been coined as the "reputation economy." No longer is it enough for medical professionals to have a nice website and paid advertising, you must have lots of 5 star reviews to compete in the marketplace. In today's reputation economy, your reputation has been proven to be more important than ever.
Increase Your Patient Base
90% of consumers trust online recommendations from others. - Forrester
Online Reviews Strongly Influence Prospective Patients
93% believe online reviews were either somewhat useful or very useful in helping select a doctor or dentist - University of Michigan Medical School
Online Reviews Build Trust
72% of consumers say positive reviews make them trust a local business more.
The Vast Majority of Advertising is not Trusted
75% of people don’t believe that companies tell the truth in advertisements. - Yankelovich
Set More Appointments
Increasing your online reputation score can increase new business by about 19%. - Yelp
Reviews are Often Found Reliable
97% of consmers who made a purchase based on an online review found the review to be accurate. - Comscore/The KelseyGroup
Medical Practices are Judged Based on Their Reputation Score
88% have read reviews to determine the quality of a local business
Consumers are Relying on Reviews before Buying
61% of people rely on user reviews for product information or research before a buying decision is made. - Razorfish
We offer the most complete reputation services in the market today and that's why our customers love us : )
Here is a brief overview of the reputation management and marketing services we provide to our customers
Personalized Reputation Review App & Kiosk
Google prevents medical practices from adding patient reviews at their practice. Our review kiosk solves that problem in a snap.
Social Reputation Marketing
We market your hard earned reviews on your social media sites to get you more patients.
Email Outreach
Jump start your patient review acquisitions with our customizable email solutions.
Video Marketing
Promote and optimize your best patient reviews in video format on Youtube.
Go Analog
Are your customers too busy to leave you a review? No worries! With our direct mail solution, they can leave you a review anytime.
Negative Review Alerts
Put out a fire before it ever gets started. An ounce of prevention goes a long way.
Monthly Reports
Get detailed reputation reports. From mentions to goals to improvements, we have you covered.
Staff Training
We get your staff up to speed. We train your staff on how important your reputation is to your practice.
Directory Setup
We optimize your online directory and review sites in order to get you more patients and reviews.
Leverage Your 5 Star Reputation
Display your latest and best reviews on both your website and blog.
Market on Social Image Sites
We promote your reviews and brand on top image sharing sites like Pinterest, Flickr & Photobucket.
Video Testimonials
We create and promote powerful unscripted video testimonials from your happy patients.
Patient Surveys
Know precisely what your patients think about your services and products.
Control Reviews
Don't let negative reviews go live with your very own private review page.
Creating Your 5 Star Reputation - 4 Key Components
1.
Build Your Reputation.
2.
Educate, Train & Inspire Your staff.
3.
Market Your Reputation.
4.
Manage your Reputation.